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The terms and conditions set forth in this brochure govern the Supplemental Compensation Plan. There will be no
changes to the Supplemental Compensation Plan unless set forth in writing and signed by an Executive Vice President
of MetLife.
Eligibility for payment under the Supplemental Compensation Plan requires the broker to be appropriately licensed
and appointed and to comply with all applicable laws and regulations, including, without limitation, those that apply
to disclosure of compensation. In addition, in order for the broker to be eligible for Supplemental Compensation with
respect to any given customer’s business, the broker must be recognized by MetLife and the customer as Broker of
Record. MetLife reserves the right to notify its customers of a broker’s eligibility to receive compensation under the
Supplemental Compensation Plan and to obtain written customer authorization prior to making any payment.
MetLife reserves the right to change the terms of the Supplemental Compensation Plan or to discontinue the sale of
any product. It is not MetLife’s practice to specifically factor Supplemental Compensation into the price of a customer’s
group insurance plan. However, payments under the Supplemental Compensation Plan are a component of MetLife’s
Institutional Business distribution expenses and, like other expenses, are factored into the price structure of MetLife’s
Institutional Business products.
| A. CUSTOMER AUTHORIZATION FORM |
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MetLife requires customer consent by means of the Customer Authorization Form in order to include a Zero
Commission Coverage and/or coverage for which the customer is paying a fee directly to the broker for qualification and/
or payment purposes. Both the broker and customer must sign the Customer Authorization Form. If a customer submits
a Customer Authorization Form to MetLife for the 2009 Supplemental Compensation Plan, it will remain in effect for
subsequent MetLife supplemental compensation plans unless the customer notifies MetLife in writing of its intention
to terminate the authorization. MetLife may provide annual notices to customers who have submitted the Customer
Authorization Form describing changes to its supplemental compensation plan from the prior year.
The customer may terminate the authorization at any time. Termination of the authorization will take effect within
thirty (30) days after notification is received by MetLife and no payments in relation to that customer’s premium will be
made thereafter under any MetLife supplemental compensation plan. In addition, such customer’s business will not be
counted for tier qualification purposes.
In order for a broker to participate in the 2009 Supplemental Compensation Plan, the Customer Authorization Form
must be completed and submitted via U.S. Mail, overnight delivery service, fax, or e-mail to one of the following contact
points below by November 30, 2008:
Supplemental Compensation will apply to the first billing date in 2009, after the date of receipt of the Customer
Authorization Form by MetLife. MetLife will not consider the Customer Authorization Form to be received by MetLife
until the form is received at one of the contact points listed above. If the form is submitted to another area of
MetLife (for example, a MetLife sales office), MetLife will not consider the form to be received until it is received by
MetLife at one of the contact points listed above, and the business may not be counted for Supplemental Compensation
purposes. Any Customer Authorization Forms received by MetLife at one of the contact points listed above after
November 30, 2008, will apply to payment only and will not affect the broker’s Tier for the 2009 Supplemental
Compensation Plan. Click here to download a PDF version of the form now.
Compensation paid under the MetLife supplemental compensation plan is an overhead expense of MetLife and MetLife
does not add the cost of supplemental compensation to the price of a customer’s MetLife product except as an allocation
of overhead expense. The price of a MetLife product and the impact broker compensation may have on price or premium
depends on a variety of factors, and is determined solely by MetLife. MetLife reserves the right to exclude from its
supplemental compensation plans any business where a broker may have represented that broker compensation paid
under MetLife’s supplemental compensation plans with respect to a customer’s MetLife coverage will reduce the price
or premium rates with respect to the customer’s coverage.
EXAMPLE:
Two brokers have identical books of business totaling $13.5 million, of which there is a $5 million Zero Commission
Coverage. Broker X submits the Customer Authorization Form to MetLife prior to the November 30, 2008, deadline.
Broker X qualifies for Tier B with an eligible qualification premium total of $13.5 million. Broker Y submits the
Customer Authorization Form after the November 30, 2008, deadline. Broker Y qualifies for Tier A with an eligible
qualification premium total of $8.5 million.
Broker
|
Broker X Submitted the
Customer Authorization Form by
the November 30, 2008, Deadline |
Broker Y did not Submit the
Customer Authorization Form by
the November 30, 2008, Deadline |
| Zero Commission Coverage Premium |
$5M |
$5M |
| Zero Commission Coverage Premium |
$13.5M Tier B |
$8.5M Tier A |
| Tier Percentage |
1.00% |
0.50% |
| Total Supplemental Compensation |
$135,000 |
$67,500 |

Your MetLife representative is always available to answer any questions. Brokers may also contact MetLife’s dedicated
Broker Service Center at the number below.
When contacting MetLife by fax or e-mail, please state the topic of your request in the subject line and include pertinent
details in the body of the message. Information needed to respond to your request may include the broker’s name,
address, e-mail address, phone number, broker number, customer name and coverages.

C. INTERMEDIARY COMPENSATION NOTICE
Working with MetLife, you can be assured of MetLife’s commitment to disclosure of compensation to customers and
potential customers. Certain customer and prospect communications will include a compensation notice similar to
the notice below explaining to customers and prospects how MetLife compensates brokers.
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INTERMEDIARY COMPENSATION NOTICE
MetLife enters into arrangements concerning the sale, servicing and/or renewal of MetLife group insurance and certain
other group-related products (“Products”) with brokers, agents, consultants, third-party administrators, general agents,
associations, and other parties that may participate in the sale, servicing and/or renewal of such Products (each an
“Intermediary”). MetLife may pay your Intermediary compensation, which may include base compensation, supplemental
compensation and/or a service fee. MetLife may pay compensation for the sale, servicing and/or renewal of Products,
or remit compensation to an Intermediary on your behalf. Your Intermediary may also be owned by, controlled by or
affiliated with another person or party, which may also be an Intermediary and who may also perform marketing and/or
administration services in connection with your Products and be paid compensation by MetLife.
Base compensation, which may vary from case to case and may change if you renew your Products with MetLife, may be
payable to your Intermediary as a percentage of premium or a fixed dollar amount. In addition, supplemental compensation
may be payable to your Intermediary. Under MetLife’s current supplemental compensation plan, the amount payable as
supplemental compensation may range from 0% to 2.25% of premium. The supplemental compensation percentage may
be based on: (1) the number of Products sold or inforce through your Intermediary during a prior one-year period; (2) the
amount of premium or fees with respect to Products sold or inforce through your Intermediary during a prior one-year
period; and/or (3) a fixed percentage of the premium for Products as set by MetLife. The supplemental compensation
percentage will be set by MetLife prior to the beginning of each calendar year and it may not be changed until the following
calendar year. As such, the supplemental compensation percentage may vary from year to year, but will not exceed 2.25%
under the current supplemental compensation plan.
The cost of supplemental compensation is not directly charged to the price of our Products except as an allocation of
overhead expense, which is applied to all eligible group insurance products, whether or not supplemental compensation
is paid in relation to a particular sale or renewal. As a result, your rates will not differ by whether or not your Intermediary
receives supplemental compensation. If your Intermediary collects the premium from you in relation to your Products, your
Intermediary may earn a return on such amounts. Additionally, MetLife may have a variety of other relationships with your
Intermediary or its affiliates that involve the payment of compensation and benefits that may or may not be related to your
relationship with MetLife (e.g., consulting or reinsurance arrangements).
More information about the eligibility criteria, limitations, payment calculations and other terms and conditions
under MetLife’s base compensation and supplemental compensation plans can be found on MetLife’s Web site at
www.whymetlife.com/brokercompensation. Questions regarding Intermediary compensation can be directed to
ask4met@metlifeservice.com, or if you would like to speak to someone about Intermediary compensation, please
call (800) ASK-4MET. |
For any new business (including new customers or new coverages added for an existing customer) having an effective
date on or after January 1, 2008, MetLife requires evidence of a customer’s receipt of MetLife’s compensation notice prior
to paying Base Compensation, Supplemental Compensation or service fees.
Beginning in 2009, MetLife will send to all group insurance customers an annual statement indicating all compensation
MetLife paid to the customer’s Broker of Record in the prior year. MetLife currently provides such information to group
customers for whom ERISA requires such information to be provided.

Tier Qualification Period
New business with an effective date between October 1, 2007, and September 30, 2008
Inforce Premium as of September 30, 2008
Customer Authorization Form
Completed and received by MetLife by November 30, 2008 – for qualification and payment purposes
Completed and received by MetLife after November 30, 2008 – will apply to payment only
Tier Notification
Tier Estimate – mailed in November 2008 to brokers qualifying for 2009 Supplemental Compensation
Broker book of business corrections – due by November 30, 2008
Official Tier Notification – mailed in January 2009 to brokers qualifying for 2009 Supplemental Compensation
In addition to the defined terms below, some terms may be defined where they first appear in this brochure.
- “Annualized Billed Premium” – the billed premium amount during the Qualification Period, which is calculated
as a monthly average and multiplied by twelve.
EXAMPLE:
The example below assumes a January 1 effective date with an initial bill due on January 1. The total billed premium
($6,100) is divided by the total number of bills (7) to calculate an average monthly bill ($871.43). The average bill is
multiplied by 12, which provides the Annualized Billed Premium ($10,457.16).
| Billing Month |
Estimated Monthly Billed Amount |
| January |
$1,000 |
| February |
$900 |
| March |
$1,100 |
| April |
$1,000 |
| May |
$800 |
| June |
$700 |
| July |
$600 |
| Total |
$6,100 |
- “Broker of Record” – the broker recognized as broker
of record by both the customer and MetLife for the
customer’s eligible group insurance coverage.
- “Coverage Grouping” – one or more coverages or
group products or services marketed by MetLife that
are eligible for qualification and payment under
the Supplemental Compensation Plan.
- “Division Number” and “Experience Number” – terms used internally by MetLife. A Division Number or
Experience Number may be used to identify sub-groups within a customer. For example, a customer may choose
to have one sub-group of its employees covered for basic life insurance benefits under one Experience Number and
another sub-group of its employees covered for basic life insurance benefits under a different Experience Number.
MetLife reserves the right to determine in its sole discretion whether to permit multiple Division Numbers or
Experience Numbers under one customer.
- “Inforce Premium” – the Annualized Billed Premium for customers whose group coverages are in force on the
last day of the Qualification Period. Inforce Premium does not include premium for Zero Commission Coverages
where MetLife has not received a signed Customer Authorization Form by the deadline set forth in this brochure. If
MetLife receives a Customer Authorization Form by the deadline set forth in this brochure for a Zero Commission
Coverage, then the Zero Commission Coverage will be included in Inforce Premium.
- “Opt-out” – the act of electing to exclude a broker’s Tax ID, customer, Division Number, Experience Number and/
or Coverage Grouping from participating in the Supplemental Compensation Plan. This can be accomplished by
contacting the Broker Service Center.
- “Received and Earned Premium” – the premium paid by a customer to MetLife and allocated by MetLife to
MetLife’s loss experience, expense and profit for the customer’s case, and used to calculate base compensation.
- “Tax ID” – an individual’s social security number or a firm’s taxpayer identification number.
- “Tier” – the row in Table 1 or Table 2 reflecting the broker’s 2009 Supplemental Compensation percentage.
- “Zero Commission Coverage” – group coverage where the Broker of Record is not receiving base compensation
from MetLife, whether or not MetLife or the customer pays any amount to that broker. Both the broker and
customer must sign the Customer Authorization Form to include a Zero Commission Coverage in the Supplemental
Compensation Plan for purposes of determining eligibility and Supplemental Compensation payable. Once a
Customer Authorization Form is completed and submitted to MetLife for the 2009 Supplemental Compensation
Plan, it will remain in effect for subsequent MetLife supplemental compensation plans unless a customer notifies
MetLife in writing of its intention to terminate the authorization.


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